Thoughtful Technologies

From data silos to a digital ecosystem.

We build software for organisations whose digital landscape has grown over years and today creates more effort than impact. The foundation for it is consistently open source.

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Scattered blue tiles on the left converge into an ordered grid on the right – from data silos to a digital ecosystem

Everything has to work together

No single system is the problem. The problem lies in between.

Systems stay isolated

Systems that grew over years sit next to each other instead of working together, and every department maintains its own version of the truth.

2

People connect the rest

What the software doesn’t connect, people connect by hand. Spreadsheets travel back and forth, and every step adds room for error.

3

No time for what’s new

The energy goes into maintaining what exists, barely any into building what’s next. That leaves no time for the future.

4

And then AI 

Automation needs data that comes together. Where it stays separated, AI turns many small gaps into one big mistake.

Trusted, proven

Trusted by Leading Organisations

The results that matter come from our clients’ projects. That work has earned multiple awards, a place among the world’s Top 25 Drupal agencies, and Acquia Partner of the Year EMEA 2025.

Logos of Factorial.io clients: C.H. Beck, dpa, RTL, Boehringer Ingelheim, TelefonSeelsorge, Occhio, Dole and Siemens Stiftung

RANKING

Top 25 Drupal agencies worldwide

AWARD

Acquia Partner of the Year EMEA 2025

EXPERIENCE

Open source specialists for more than ten years

Software that fits your needs.

You set the standard.

We build solutions that adapt to you, not the other way around — on an open foundation. Everything ends up yours, and you can change it whenever you want.

Your data, ready for AI.

What’s scattered today ends up where it’s needed. That foundation is what turns your data into something AI can actually work with.

It runs. And keeps running.

Operations, security and long-term development are part of the plan from day one. Your system works for you, not the other way around.

Artificial Intelligence

AI isn’t a solution. It’s a tool.

And tools are what we know. We use AI where it makes a process measurably better — search, personalisation, data enrichment, operations. First we establish which process should improve, who decides, and where the real expertise sits. Then we build.

 

 

 

AI process automation – structured digital patterns as a symbol for orderly workflows

01

Goal

We start with the question of which problem AI should solve, and how you’ll know it worked.

02

Data foundation

Before anything gets built, it’s clear what data exists and whether its quality is good enough to use.

03

Prototype

A lean prototype makes the value tangible early, instead of promising it.

04

Integration

The solution fits into your existing processes and systems, rather than sitting next to them.

05

Betrieb

In production it runs quietly, gets measured, and improves with care.

Industries

First Goals, Processes, and Governance. Then Technology. An Approach That Works Everywhere.

Illustration: Open book on a dark platform – digital platforms for publishers and media companies

Editorial teams with a system behind them

Platforms that deliver speed and quality at the same time, and use AI where it genuinely takes work off the newsroom.

Illustration: Two hands holding a heart – digital ecosystems for NGOs and social organisations

Platforms for regulated markets

One platform carrying many brands and many markets, with compliance built in rather than bolted on each time.

Illustration: DNA helix with tablets and a capsule – digital platforms for pharma and life sciences

Impact that adds up

Connected platforms become an ecosystem that supports the work of social organisations.

Illustration of a shopping bag with an orange price tag e-commerce and digital brand experiences

Brands that hold together

Sales, content and data joined up, so separate product worlds read as one brand.

Mock-up with a laptop and a smartphone. The displays show a product detail page from the Occhio website.

Case • D2C • Drupal

Occhio: a flagship relaunch for a design brand

+300% online revenue after relaunch

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A person is sitting on the sofa with a laptop on their lap. A white Labrador has rested its head on the person's leg from the side.

Case • Pharma • Multi-Site

Boehringer Ingelheim: many brands, one platform

56 websites brought onto a single platform

View case study
Moderne DAISIE Telefonseelsorge-Software auf einem Desktop-Bildschirm.

Case • NGO • JOCI OS

TelefonSeelsorge: knowledge, securely available with JOCI OS

JOCI OS knowledge operating system, live in production

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Founder-Led, Down-to-Earth, Relentlessly Digital.

Around 60 people from strategy, design and technology at one table. You get a dedicated team and a single point of contact, from the first question through to live operations, with no off-shoring. Everything is run centrally from Hamburg.

About us
Factorial Managementteam (L) Stephan M. Huber und (R) Volkan Jacobsen

We Share What We Learn.